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Privacy Policy

References in this Policy and related documents to our “CLIENT” means Orange Mobile and its related entities and companies.  

We care about the privacy of our users. We ask that you read this Privacy Policy ('the Policy') carefully as it contains important information about how we will use your personal data. By using the Site or the Service, you are consenting to have your personal data transferred to and processed in the United Kingdom or forwarded to our CLIENT who may operate in various jurisdictions (including outside the EEA) in accordance with this privacy policy. Further C Space related entities (some of whom are located outside the EEA) may have access to your personal data, although they will not be processing it. 

Please note this privacy policy is only concerned with information you provide to us which is personal to you i.e. information which is sufficient to identify you such as your name and address and any other personally identifiable information. It does not cover any other information you may contribute to a Community.

Data Protection Compliance

The Company is committed to compliance with Data Protection Act 1998 (DPA). For the purposes of the DPA, C Space Corporation Ltd is the 'data controller' (i.e. the company who is responsible for, and controls the processing of, your personal data). 
You can find out about your rights at the ICO-Information Commissioner's Office website: https://ico.org.uk/for-organisations/guide-to-data-protection/principle-6-rights/.

Personal information and other data we collect

C Space collects personal information when you register for a Community.

The data we collect is of two kinds:

  • general personal data about you, such as name and address and any other information that you voluntarily provide when completing a registration form or other form online.
  • data specific to a particular Community selection criteria, which may not be relevant to other Communities

In addition, we will collect information and data about you during a Community session. This may include a variety of types of information and formats, and you are not under any obligation to provide it - this is referred to above as User Content, for which you are fully responsible.

We may also collect data when you send us feedback, post material, contact us for any reason or sign up to a service. We may also obtain sensitive personal data about you if you volunteer it during the completion of an online form. If you volunteer such information, you will be consenting to our processing it for the purpose or the services for which such information was requested or given.

We may monitor your usage of this website. This may include monitoring how many times you visit, which pages you go to, traffic data, location data and the originating domain name of a user's internet service provider. This information helps us to build a profile of our users. This data will be aggregated which means that we will not be able to identify you individually. Please see further the section on 'Use of cookies' below.

Use of data

The Company will use personal information to screen and assess your eligibility to join a Community.

The Company may also use personal information for: 

  • auditing, research and analysis to operate and improve our technologies and services;
  • helping us identify you and any accounts you hold with us;
  • administration;
  • statistical analysis;
  • fraud prevention and detection and security vetting;
  • customizing this Site and its content to your particular preferences, or
  • notifying you of any changes to this Site or our services which may affect you.

The Company may share aggregated non-personal information with third parties, including, but not only, our CLIENT. The Company may use third parties to assist us in processing your personal information; however the Company will require that such third parties comply with our Privacy Policy and any other appropriate confidentiality and security measures.

The Company may also share information with third parties in limited circumstances, including when complying with legal process, preventing fraud or imminent harm, and ensuring the security of our network and services.

C Space process personal information on our servers in the United Kingdom and in other countries. In some cases, C Space process personal information on a server outside your own country. Our CLIENT has operations in the United Kingdom and elsewhere (including outside the EEA) and you agree that the Company may transfer your personal data to the CLIENT’s (and those of its affiliated companies) countries. Although such countries may not have as stringent data protection laws as those of the European Union rest assured that C Space will always ensure any transfer is subject to contractual provisions that will safeguard your personal data.

C Space will store your personal data for the length of the online Community and one month after it closes, at which point all Member personal data will be destroyed.

Information sharing

C Space will only share personal information with other companies or individuals outside of the Company in the following limited circumstances: 

  • C Space have your consent. C Space require consent for the sharing of any sensitive personal information. 
  • C Space provide your information to third parties for the purpose of giving you agreed participation rewards and incentives.
  • C Space provide such information to our subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing personal information on our behalf. C Space require that these parties agree to process such information based on our instructions and in compliance with this Policy and any other appropriate confidentiality and security measures.
  • The Company will share with our clients certain pieces of aggregated, non-personal information, resulting from the analysis of the Community outputs. Such information does not identify you individually. If for any reason the client wants to contact you directly, the Company will obtain your consent in advance.

Information security

The Company takes appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data. 

The Company restricts access to personal information to our employees, contractors and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

Keeping your data secure

C Space will use technical and organizational measures to safeguard your personal data, for example: access to your membership is controlled by password and username which are unique to you and the Company stores your personal data on secure servers.

Whilst C Space will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data which is transferred from you or to you via the internet.

Use of cookies

When you use this Site, C Space may collect information about your computer, such as your IP address and/or browser, which C Space will use for administration purposes and statistical analysis. This information will not usually identify you personally. C Space may use technologies to learn about how you use our Site in order to improve the quality of our services. Our servers automatically record information when you visit our website or use some of our services, including the URL, IP address, browser type and language, and the date and time of your request.

C Space may also obtain information about your online movements and use of the internet by placing a 'cookie', which is a small file, on your computer's hard disk. Cookies may be used for several reasons: 
-   To recognize you whenever you visit this Site; 
-   to speed up access to this Site (so you do not have to log on each time); 
-   to store your personal preferences; 
-   to build a profile about you; 
-   to understand how you use the site and improve it.

The vast majority of web browsers accept cookies. However, you can change your browser settings so that cookies are not accepted. If you do this, you may lose some of the functionalities of this Site. For further information about cookies and how to disable them please go to: http://www.aboutcookies.org

Please contact us at the address below for any additional questions about the management or use of personal data.

C Space
Bankside 2, 90-100 Southwark Street
London SE1 0SW
UK

* C Space is the trading name of Promise Corporation Ltd, registered in England & Wales (Company Number 4905383) at 239 Old Marylebone Road, London, NW1 5QT.

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Contact Us

US Headquarters
+1 617.316.4000

> Reach Us by Email

Promise Communispace
London
+44 (0)207 082 1701

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