Member Agreement/Terms and Conditions

You have been invited to participate in an online market research project (the “Community”) conducted by C Space Corporation (“C Space”) on behalf of its client (“Sponsor”).  For more information about C Space, see its web site at http://www.cspace.com.  For more information about the Sponsor, please refer to your Community.  In some Communities, the Sponsor will remain anonymous. 

In order to participate in the Community, we ask that you read, understand and agree to the important Terms and Conditions (“Terms” or “Agreement”) below, as these Terms govern your access to, use of, and participation in the Community.  Your use of the Community is also subject to C Space’s web site Terms of Use, available at https://www.cspace.com/terms-of-use/.

Your Community Account
Please do not share your Community login credentials with anyone.  You received your invitation to participate in the Community based on specific criteria, and the invitation was meant for you only.  Your inclusion in the Community was based on information you have provided that meets Community selection criteria.  C Space may terminate your access to the Community or to your account without notice to you at C Space or the Sponsor’s discretion, including if : (i) you share your Community login credentials with anyone, (ii) you misrepresent information relevant to the Community selection criteria, (iii) you violate the Community Code of Conduct, (iv) the market research goals of the Sponsor change, (v) you fail to actively participate in Community activities, or (vi) you fail to comply with any of the Terms.

Community Code of Conduct
T
he Community Code of Conduct (the “Code of Conduct”) governs your participation in, and use of, the Community.  The Code of Conduct is designed to ensure the Community is a safe and comfortable environment for all members.  If you violate the Code of Conduct, your Community account may be suspended or terminated.

·         While participating in the Community you agree to respect the rights of the other members to use the Community as intended.

·         Only those who are members of the Community may access it.

·         You or anyone in your household or immediate family may not work for a market research company.  There may also be other employment exclusions represented in the recruitment screener for your Community.  These exclusions exist so that C Space and/or the Sponsor can meet specific research goals, and are not included for any discriminatory purpose.  You agree to accurately respond to such recruitment questions.  

·         You agree not to upload, post or otherwise distribute any other member’s personal information on the Community.

·         You agree not to violate or infringe any rights of third parties (including copyright, trademark, rights of privacy or publicity or any other proprietary right), or violate any applicable laws or regulations.

·         You agree not to post any material that: (i) restricts or inhibits any other user from using the Community, (ii) contains a virus, malware or other malicious component, (iii) is offensive or defamatory, or (iv) is a form of advertising, or commercial solicitation.

·         You agree not to copy or download any material from the Community unless instructed to do so by a Community Facilitator.


You understand that the Community is not a forum for seeking or giving medical advice, and C Space and the Sponsor cannot guarantee the privacy and/or accuracy of any medical information shared on the Community.  This Community is not intended, and shall not be used, as a substitute for professional medical care.  Only a qualified medical professional can diagnose and appropriately treat your symptoms or medical condition.

THE COMMUNITY IS NOT THE APPROPRIATE FORUM TO DISCUSS OR REPORT possible side effects, product safety concerns, or complaints regarding medical, pharmaceutical or any other product quality.

If you would like to report any side effects you may be experiencing or have any questions about a pharmaceutical or medical product please contact MedWatch – the Food and Drug Administration (“FDA”) Safety Information and Adverse Event Reporting Program at 1-800-332-1088 or access online reporting.  If your Sponsor has been identified to you, information about how to report these concerns directly to the Sponsor may be located at the bottom of the Community Homepage.

You further understand that you should refrain from making any comments or references to “off-label” uses (uses which are not within the FDA-approved indications or labeled conditions of use of any medical or pharmaceutical product).

Topics and activities initiated by C Space and the Sponsor in the Community are for research purposes only and should not be construed as an endorsement or promotion of any of the products or services discussed.  C Space and the Sponsor cannot prevent or screen content provided by you or other members of the Community prior to it being posted for general viewing, and while members are welcome and indeed encouraged to start their own activities on relevant topics of interest, C Space and the Sponsor DO NOT ENDORSE any member postings, including any postings regarding the off-label use of any medical or pharmaceutical products.

For Community Members Located In China
For members of the Community located in China, you agree: (i) not to upload, post or transmit to or distribute or otherwise publish through the Community any materials that violate the Regulation of Online Bulletin Management; and (ii) not to post any materials that oppose the fundamental principles of the Chinese Constitution, are or potentially would be against national security or public order, harm the reputation or interests of the state, incite ethnic hatred or racial discrimination, undermine state religious policy, or disclose national confidential information, disseminate rumors or disrupt social stability, insult or libel a third party, or disseminate obscene and violent information.  For members and/or Communities for which Chinese law is applicable, C Space and/or the Sponsor may review, retain, and report certain activities that fall within the preceding categories and C Space and/or the Sponsor may keep a record of member details, content, and user information for a time period required by law. 

Privacy
As part of your participation in the Community, you will be asked to answer certain questions and participate in various activities.  In some cases, you may be asked to provide personal contact information, such as your name, address, and email address.  In addition, we may collect sensitive personal information (e.g. ethnicity, income, education, etc.) for the purposes of creating a balanced Community reflective of the consumer population.  This information will not be used for any discriminatory purposes.  You do not have to answer any question or submit any sensitive personal information if you are not comfortable. 

Any information you provide may be used in the following ways:

a)     to determine whether you meet the criteria for a Community;

b)    to communicate with you regarding your participation in a Community;

c)     for market research conducted on behalf of the Sponsor through your Community; and

d)    to analyze, evaluate and/or improve C Space’s services and market research tools.

Your personal information may be disclosed to the governments, courts, law enforcement or regulatory agencies under a lawful order in a jurisdiction where you are resident or where your personal information is stored and/or processed.    

C Space will only use your personal information in accordance with the terms of this Agreement and C Space’s Privacy Policy, a copy of which is available at https://www.cspace.com/privacy_en-us/.  Your personal information will not be shared with the Sponsor.  In most cases, your Community activities are shared with the Sponsor only in aggregate form, and are not combined with your personal contact information (such as your full name or email address).  C Space may, however, combine and include in reports to the Sponsor any of the content you submit to the Community, including: quotes; photos; videos; community activity participation information.  In some cases, C Space may also share your personal contact information with the Sponsor or the Sponsor may have direct access to the Community.  In these circumstances, your personal information may be handled in accordance with the Sponsor’s Privacy Policy, a copy of which will be made available through your Community.  Your personal information will only be used for the purposes set forth in this Agreement.  If C Space or the Sponsor would like to use your personal information or Community activities for any purpose other than as set forth in this Agreement, we will ask for your express consent before doing so. 

By accepting this Agreement and by submitting your personal information and participating in any Community, you expressly consent to use of your personal information consistent with the terms of this Agreement and the privacy policies applicable to your Community. 

If you do not want your personal information collected and/or used in this way, please do not submit it to us.  If you have already submitted your personal information to us, and would like us to correct or remove it from our records, please contact the Community Facilitator at helpdesk@cspace.com.

 

Storage and Processing of Personal Information
Personal information collected on the Community may be hosted, stored, processed and/or supported in your country of residence or any other country in which C Space, the Sponsor or their respective subcontractors or agents conduct business.  By clicking on the “I Agree” button below, you expressly consent to the use and transfer of your personal information outside of your country of residence.   

Use of Cookies
Cookies are small pieces of information that are sent from the Community and stored on your computer or mobile device to help us remember information about how you use and access the Community.  For more information about the specific cookies we use, please see our Privacy Policy.  We use cookies on the Community to remember your email address and/or preferences, and to improve the activities on the Community and within other Communities.  By clicking on the “I Agree” button below and by participating in an online Community, you expressly consent to our use of cookies to track your Community session activity for these purposes.  If you do not consent to our use of cookies to track your Community session activity, you may not be able to access or use the Community.

Confidentiality
As a member of the Community, you may have access to ideas or information that are and should remain confidential.  Please do not share confidential ideas or information with anyone, unless we tell you otherwise or disclosure is required by applicable law.  If confidential information is disclosed without our prior consent, we may remove the Community member(s) responsible for the disclosure or shut down the Community entirely.

Material That You Share With the Community
By agreeing to these Terms, and participating in the Community, you irrevocably assign to C Space and the Sponsor all rights in any ideas or expressions of ideas that you provide during your participation in the Community.  All comments, suggestions, graphics, ideas (including product and advertising ideas), and other information or materials you submit, post, upload, or otherwise provide to C Space through the Community will become and remain the exclusive property of C Space and the Sponsor, including any future rights associated with such submissions, even if these Terms are later modified or terminated.  This means that you disclaim any proprietary rights in such submissions, and you acknowledge C Space’s and the Sponsor’s unrestricted right to use and/or assign or otherwise transfer the submissions (or materials or ideas similar to the submissions) in any medium, now and in the future, without notice, compensation or other obligation to you or any other person.  

Release and Waiver
You further agree to release and waive all claims against C Space and the Sponsor with respect to any intellectual property or other proprietary rights, rights of privacy and publicity, rights of attribution, or any other liability under the applicable laws.  You agree to indemnify and hold C Space and the Sponsor harmless from all claims, actions, damages, costs, judgments, penalties or expenses of any kind whatsoever (including reasonable attorneys' fees except as provided herein), which may be obtained against, suffered by, or imposed upon C Space, the Sponsor, and/or their respective officers, directors, agents or affiliates as a result of any claim for its use of any information you provide through the Community that is proprietary, confidential or protected by applicable law.

Third Party Web Sites
Your participation in your Community may require use of mobile device services, including data and/or messaging services.  Please be aware that your normal carrier's rates and fees, such as text messaging fees or data usage fees, will apply and neither C Space nor the Sponsor  is responsible for any charges that may be incurred by you during your participation in any mobile device-based Community.

The Community may include links to third party web sites, applications or services, including links added by Community members.  The links are contained within the Community for informational purposes only.  If you access any of the links to third party web sites, content, or videos accessible through the Community, but maintained by third parties, you do so at your own risk, and C Space and the Sponsor are not responsible for the content or use of your personal information. 

At the Sponsor’s discretion, your Community may include the option to integrate or associate your C Space Account with third party services, including social media web sites, such as Facebook®.  In such cases, C Space will provide you with instructions for linking your Community Account to your social media account.  If this option is available and you choose to integrate your Community Account with third party web sites, C Space may no longer be able to control who sees or who can access the information associated with or shared through your linked Community Account.  Instead, the use of your information and content you share through any third party web sites will be governed by the privacy policies, privacy settings, and agreements associated with such third party web sites.  Posting of your content and/or information to any third party web site is at your own risk and outside these Terms.  We do not and cannot control the posting of content or sharing of information by any user to third party web sites.  We encourage you to review any privacy policies and other agreements that may be applicable to your use of any third party web sites. 

C Space and the Sponsor are not responsible for the use of your information by third parties, and make no guarantee that such third party web sites are free from computer viruses or malware.  C Space and the Sponsor expressly disclaim all liability for any losses, costs or expenses that you suffer as a result of your use of third party web sites, services and/or applications.

User Generated Content
The Community is a venue through which members can participate in an interactive and vibrant online community.  Because of the interactive nature of the Community, the information and materials posted in the Community by Community members is not controlled or pre-approved by C Space or the Sponsor.  Any information or material placed online by Community members, including advice and opinions, are the views and responsibility of those who post the statements and do not necessarily represent the views of C Space or the Sponsor.  C Space and the Sponsor do not endorse, support, sanction, encourage, verify, or agree with the comments, opinions, or statements posted within the Community.  You agree that C Space and the Sponsor are not responsible, and shall have no liability to you, with respect to any information or materials posted by you or others.

No Duty to Monitor
C Space and the Sponsor are not responsible for content provided by you or others, including Community members, and do not have any obligation to pre-screen content posted within a Community.  C Space and/or the Sponsor have the right, but not the obligation, to refuse to post, redact or delete any content for any reason.  C Space and the Sponsor are not responsible for any failure or delay in removing material.

Member Appreciation
C Space and the Sponsor value your participation in the Community.  In appreciation for sharing your views and perspectives, we may offer certain member appreciation programs to members from time to time.  It is your responsibility to pay any applicable taxes or satisfy all duties associated with the awards you earn.  At any time and for any reason, we may suspend or cancel the member appreciation program.  You can find out more about member appreciation awards by visiting the Member Appreciation Plan posting in the Community.

If You Have Questions
Any questions regarding your participation in the Community should be directed to your Community Facilitator. 

Notification of Changes
We reserve the right to and may change or revise these Terms at any time.  Please visit the Member Agreement area each time you visit the Community to keep up-to-date with the current Terms.  Your use of and participation in the Community confirms your continuing agreement to the then-current Terms.

Disclaimer, Limitation of Liability and Indemnity
C Space and/OR the sponsor do not represent or endorse the correctness, accuracy, reliability or any other aspect of advice, opinion, statement or other information distributed through the online community, and reserve the right to remove any content from the community that it deems inappropriate.

C Space, THE SPONSOR, and/or their RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES AND AGENTS endeavor to maintain thE community and its operation, but are not, and cannot be, responsible for the results of any defects that may exist in the community or its operation.  As to the operation of the community, C Space AND THE SPONSOR expressly disclaim all warranties of any kind, whether expressed or implied, including, but not limited to all implied warranties of merchantability or fitness for a particular purpose, title and non-infringement.  C Space AND THE SPONSOR make no warranty that (i) the operation of the community will meet the user's requirements; (ii) access to the community will be uninterrupted, timely, secure, free of viruses, worms, trojan horses or other harmful components, or free of defects or errors; (iii) the results that may be obtained from the use of the community will be accurate or reliable; or (iv) defects will be corrected.  You (and not C Space or the sponsor) assume the entire cost of all servicing, repair, or correction that may be necessary for your computer equipment, mobile device, and software as a result of any viruses, errors or any other problems whatsoever you may have as a result of visiting THE community.  If any applicable statutory law implies into this agreement any warranty which cannot be excluded, then such warranty will apply but only to the extent that it cannot be so excluded.

under no circumstances shall C Space, the sponsor and/or their RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES AND AGENTS be liable for any damages or injury, including any direct, special, incidental, consequential, punitive or other damages, that may result from the use of, or the inability to use, the community or any materials in thE community, whether in an action of contract, negligence or other tortious action, arising out of or in connection with the use or performance of the community or information available in the community.  C Space AND THE SPONSOR shall not be liable, even if advised of the possibility of such damages, WHICH INCLUDE, BUT ARE NOT LIMITED TO, damages or injury caused by error, omission, interruption, defect, failure of performance, delay in operation or transmission, line failure or computer virus, worm, trojan horse or other MALWARE OR harmful component.  You agree to defend, indemnify and hold C Space, THE SPONSOR and/or their RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES AND AGENTS harmless from any claim or demand made by any third party against C Space due or arising out of your participation in the community.

you hereby agree to release C Space, the sponsor, and each of their respective DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES AND AGENTS from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed ("claims"), arising out of or in any way connected with your use of THE community.  If you are a California resident, you waive California civil code section 1542, which states, in RELEVANT part: "a general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which if known by him must have materially affected his settlement with the debtor."

Severability
If any part of this Agreement shall become void or invalid by virtue of law or government order, the remaining parts remain valid and enforceable and the void or invalid provision(s) shall be replaced by such valid provision(s) reflecting closest the commercial intentions of this Agreement.

Applicable Law
The laws of the Commonwealth of Massachusetts will apply to any dispute of any kind relating to your use of the Community.  If you take any legal action relating to your use of the Community, you agree to file such legal action only in the state or federal courts located in Suffolk County, Massachusetts and consent to the jurisdiction and venue of such courts.